BongaCams Frequently Asked Questions

Free chat

If you are going to make money in the free chat by giving a show, it’s best to attract as many users as you can and then ask them to tip you. Since the free chat is free for members, you will make money only when they tip you. Tips usually depend on the show a model gives. Teasing a little also helps. Besides the free chat, you can also use the private and group chat options.

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Private Chat

A user with tokens can click the «Private chat» button in the model’s chat room to invite the model for a private chat. It’s the model’s decision whether to accept or decline the invitation. If the model accepts the invitation, a private chat between the model and the user begins.

Private chats cost 30 tokens per minute. This means that if the user spent 10 minutes in your private chat, you will make: 10 minutes * 30 tokens = 300 tokens. The private chat closes automatically if the user runs out of tokens. The model or the user may also decide to end the show at any time. The model can also disable private shows in her chat room by removing the tick from the «Allow private chats» box.

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Full Private Chat

A user can also opt for a Full Private Chat - it is very similar to the regular Private Chat with the difference that it cannot be spied on in Voyeur/Spy mode. By switching to a Full Private Chat a user can be sure he is the only one enjoying the show.

Full Private Chat costs 45 tokens per minute. This means that if a user spends 10 minutes in a Full Private Chat with you, you will make: 10 minutes * 45 tokens = 450 tokens. Full Private Chat closes automatically if the user runs out of tokens or if the model or the user decides to end the show at any given time.

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When you are engaged in a private chat with a user, other users have the opportunity to spy on your chat for a smaller price, 7 tokens per minute. They cannot chat with you and can only watch.

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Group Chat

The user can click the «Group chat» button above the live cam window to get in. As soon as there are three users (the number of users needed can be changed in the model’s group chat settings), the model is invited for a group chat. If the model agrees, the group chat begins. The group chat is over when the last user leaves, runs out of credits, or the model decides to leave. A model can also start a group chat manually even if there is only 1 user and an infinite number of users can join later.

A group chat costs members 15 tokens per minute. It’s a very low rate, so group shows are very popular with many users who are ready to tip the models there. The model can disable the «Group chat» option in her room, by removing the tick from «Allow group chats» box.

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What is the difference between the FREE and the VIP zones?
  • Getting naked is strictly forbidden in general chat rooms in the VIP zone;
  • The VIP zone is only for individual models. Couples can work only in the Free zone chats;
  • Private/fully private chat and spy mode are available in the VIP zone;
  • Only Gold members or users with higher status can talk to the models in general chat. However, all members can invite the models for private chats;
  • Your webcam broadcast has to be in high definition (HD);
  • Models working in the VIP zone participate in the «Model of the week» contest.
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Sign Up
  1. Sign Up:

    To register, please click the «Model registration» button. Please fill out the fields in the registration window and confirm that you are over 18 years old.
    Once you fill out all the fields and confirm that you are older than 18, please click the «Create account» button. You can now log in to access your account.
    Once you access your account, you will be asked to complete 7 registration steps. Your account will then need to be approved by the website administration.

  2. Profile Information:

    Some of the information provided here will be visible to other users. Your contact information will be kept private and will only be seen to the website administrator. Your date of birth won’t be displayed; however, it has to be correct. Please treat this matter with all due seriousness and take your time to provide complete information about yourself as it will be available to the interested users.

  3. Upload Photo:

    You can upload your profile photo here. Remember, this is the first thing a user entering the website will see, so we suggest you choose a proper photo.

  4. Agreement:

    Upon reading the agreement, please enter your full name and date of birth, accepting the terms of the agreement at the bottom.

  5. Photo ID:

    Please upload officially issued scanned or photographed documents here.
    ID – please upload a scan or a photo of your document with photo ID clearly showing your photo, date of birth, and signature.
    Expiry date - please choose the correct expiration date of your document.

  6. Take a snapshot of Your Face:

    Please take a snapshot of your face with your webcam, or upload a snapshot of your face manually by clicking a corresponding button.

  7. Take a snapshot of Your Face and ID:

    Please take a high quality snapshot of yourself holding your ID near your face, or upload a snapshot of yourself holding your ID near your face manually by clicking a corresponding button.

  8. Easy Account Payment Information:

    Please choose your payout method and enter correct payment information.

  9. Activation:

    Now you just need to wait for the administration to activate your account.

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You can begin your work by clicking «START FREE Chat». You will be working in this pop-up window.
If you wish to work in the VIP zone, click on «START VIP Zone Chat». If that button isn’t active, you will find all the information about how to activate it next to the button.

  1. Start webcam. To start your webcam please click «START FREE Chat», choose the correct «BROADCAST SETTINGS» and then click «Start Broadcast». To stop the webcam, please click «STOP your webcam», your status will be shown in red.
  2. Change. You can set a name for your chat if you like.
  3. Chat. By clicking this button, the chat topic will be copied to the chat.
  4. Take a break button allows taking a break. You can press it if you need to be away for some time.
  5. Go back ONLINE button takes you back online from your break.
  6. Mute Microphone allows muting your microphone.
  7. Set private chat button allows entering a private chat. Please, use it if you have a private show scheduled with another website or you wish to work in a private chat. Interested users will have to pay money to view the chat as all the users can spy on you via Voyeur/Spy mode. Please note that «Private chat» is only available if a user has sent you an invitation first.
  8. Options. You can change the settings for your chat here by either allowing or disabling FREE members chat, private chat, group chat, private messages from members. You can also change the Broadcast settings here.
  9. Banned people. Shows a list of members banned from your chat. You can also unban users here.
  10. Tokens Earned. Shows the amount of tips and tokens earned in the private, full private, group, and voyeur chats, as well as the total amount of tokens earned.
  11. Private Message. To start a private chat with a user, right-click on their name on the «PEOPLE» list on the right and select «Private message». Alternatively, you can double left-click on the user’s name. The private chat will appear in a separate window.
  12. View Profile. Click this button to see the user’s full profile with his information.
  13. Kick User. To kick a user out of your chat, right-click on their name on the «PEOPLE» list on the right and select «Kick user». When a user is kicked out, he will see a blank screen instead of a live video and a notification saying he has been kicked out of the chat room. However, a user can return to the chat without any limitations.
  14. Ban User. You can also ban users that keep disturbing you or behave inappropriately. After a user has been banned he will receive a notification of being banned by you and won’t be able to enter your chat until the ban has been lifted.
  15. Mute User. To mute user’s messages in your chat, right-click on their name on the «PEOPLE» list on the right and select «Mute user». After a user has been muted, he can continue writing messages in the chat, but his messages won’t be seen by anyone.
  16. Ignore User. To ignore user’s messages in your chat, right-click on their name on the «PEOPLE» list on the right and select «Ignore user». After adding a user to the ignore list, the user can continue writing to the chat and everyone, except for the model, will still see his messages. To cancel this action, click «Stop ignoring».
  17. Add to friends. To add a user or a model as your friend, please right-click on their name on the «PEOPLE» list on the right and select «Add to friends».
  18. User Details. To view user information, right-click on their name on the «PEOPLE» list on the right. You will see the location, status, registration date, and account balance of the user. To view a user’s full profile, please click «View profile».
  19. View cam. To view a user’s webcam, you can choose the «View cam» option.

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Navigating the website

1. My notifications:

  • 1.1. Alerts. Here you can find BongaCams alerts that notify you of important updates and news.
  • 1.2. Messages. Your messages with other BongaCams models and members.
  • 1.3. Top 10 of the Week / Top 50 of the Week. Shows ratings of the most popular models of the week.
  • 1.4. Top Chatroom Contest. Shows ratings of the most popular chatrooms each hour.
  • 1.5. Balance. You can view your earnings (referrals, tips, and bonuses) on this menu tab.

2. My Profile:

  • 2.1. Profile Information. You can update your personal information on this menu tab.
  • 2.2. Profile Settings. You can update your profile settings here.
  • 2.3. Manage Profile. You can customize your profile here.
  • 2.4. My Wish List. You can add your wishes with pictures here.
  • 2.5. My Photos. On this page, you can add new photos and view the ones you already have.
  • 2.6. My Videos. You can upload videos you appear in and manage your video gallery here.
  • 2.7. My Schedule. You can change your working schedule here.
  • 2.8. View Profile. By clicking this link, your profile page will appear in a new window.

3. My Account:

  • 3.1. Account Information. 100% confidential information that will under no circumstances be shared with other users. Please provide true information about yourself.
  • 3.2. Agreement. Freelance work agreement with the model.
  • 3.3. Notification Settings. Select the kinds of notifications you would like to receive in your e-mail.
  • 3.4. Privacy Settings. You can select cities and countries that will be unable to receive your broadcasting.
  • 3.5. Change password. Changing your old password.

4. My Messages:

  • 4.1. Message center. Your messages with other BongaCams models and members.

5. My Friends:

  • 5.1. Friends. A list showing your friends.

6. Nano Plugin:

  • 6.1. Download. Here you can download the Nano plugin to optimize your video stream.

7. Payments:

  • 7.1. Payment History. You can find your payout history here.
  • 7.2. Referral Payment History. This page displays the history of your referral payments.

8. Statistics:

  • 8.1. General Stats. Your earnings report for the selected date range and referral links.
  • 8.2. Referral Stats. Your referral earnings report for the selected date range and referral links.
  • 8.3. Top Spenders. A list of members who spent their money on you.

9. Promo Tools:

  • 9.1. For Members. Banners for promoting our website to the Internet users with your referral link.
  • 9.2. For Models. Banners for promoting our website to potential models with your referral link.

10. Help Center:

  • 10.1. 24/7 Support. You can find our support team contact information here.

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How to make money with BongaCams

You can make money both in the free and private chat. Below, we will share some tips on how you can earn money on our website:

  • 1. We recommend using the status bar to inform users that, for example, a show in your free chat costs 500 tokens or that a dance goes for a 100 tokens. This will allow avoiding unnecessary questions and will facilitate your work.
  • 2. Talk to your guests in English! It is always appreciated and is truly worth it - decent level of English in the chat will get you more tips and private chat requests as well as help you find new regular customers.
  • 3. Smile and be in a good mood in front of the camera. If a visitor sees a girl who is bored, angry, or in a bad mood, he will go to another, more «positive» chat room.
  • 4. Tell your customers when you are going to come back when you leave.
  • 5. Hold the microphone on. This saves you from having to write a lot in the chat, and voice has always attracted a lot more than just printed text. Speak to members, and you will see how the number of tips will grow.
  • 6. Use the nicknames of your guests. If they tell you their real names, use them! Proper names always attract more people.
  • 7. It is important not to give all your attention to just one member in the chat room. This may seem rude, but you need to immediately identify the chat room guests who are able to pay for a private chat or give tips and primarily talk to them.
  • 8. When a member gives you tips or takes you to a private chat, make sure to add him to your friends list.
  • 9. Bright make-up looks very good on camera - so it is recommended to put on brighter, more expressive make-up than the one you use in everyday life.
  • 10. Members come to webcam sites to have fun! Perform small shows, tease your guests, dress sexy, and tips will rain down on you!
  • 11. Keep toys, accessories and other necessary items for your work near yourself. Do not turn the camera off, or worse, do not leave an «empty bed» looking for your toys.
  • 12. If you are asked whether you have a husband or boyfriend, the best answer is «no», and that you are actively looking for one. This will create intrigue, a little secret that you share with your guests.
  • 13. Tips. Private chat is great, but the most modern way of earning money is though tips. Top models make 80-90% of their earnings on them. There is a stereotype that doing a show in a free chat is a waste of money and time, but it’s not entirely true. Imagine you are telling your guests that you will show your breasts for a hundred dollars. It can be (and probably is) too expensive for one person. But if ten members chip in $10.00 each, none of them ends up spending too much, whereas you get a lot of money for just a minute! Regularly teasing your guests and collecting tips can help you earn good money without having to wait for private show requests!
  • 14. If you are new to the webcam business, do not be discouraged if in the first few weeks your income is small. Most of your earnings will come from regular members who come to see your work.
  • 15. Work in front of the camera to have fun and make new friends - enjoy it! Do not work with your only goal being making a lot of money and the money will find you.

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Users can tip you. Some users leave tips after a show to thank you, others tip to get your attention. Remember that tips are a gift and they do not oblige you in any way. However, if a user leaves a tip, it’s common courtesy to show your gratitude.

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«TOP of the week» promo

Make it to the website’s top 50 models of the week and win a prize! We run our promotion «Top 50 of the Week» every 7 days and the prize pool is $4,250.00!

«TOP 50 of the week» prizes:

  • 1. 1000 US dollars
  • 2. 500 US dollars
  • 3. 300 US dollars
  • 4-15. 100 US dollars
  • 16-30. 50 US dollars
  • 31-50. 25 US dollars

Male and Transsexual models also participate in the «Top 10 of the Week» contest where prizes are given to top 10 models.

Male and Transsexual «TOP 10 of the week» prizes:

  • 1. 200 US dollars
  • 2. 100 US dollars
  • 3. 50 US dollars
  • 4.-10. 25 US dollars

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What can models be fined for?

Models can be fined for:

  • Giving out and/or asking for personal information
  • Direct personal contact with Members
  • Other people not registered as models seen in the camera area
  • Other activities (fetishes) prohibited by the Terms and Conditions for Models
  • Any activity involving drugs, children, and/or animals

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What are the current chat room rates?

The rates for all types of chat rooms are as follows:

  • Group Chat 15 tokens / minute
  • Private Chat 30 tokens / minute
  • Full Private Chat 45 tokens / minute
  • Voyeur/SPY Chat 7 tokens / minute

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Can I broadcast a pre-recorded video in a chat room?

No, broadcasting a pre-recorded video instead of a live webcam performance is prohibited.

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What is the Nano plugin? Do I need it and why?

The Nanocosmos Live Video Encoder is a plugin (for Windows) which will significantly improve your streaming quality. We suggest installing the plugin in order to enjoy the following benefits:

  • Highest video quality
  • Perfect audio quality
  • Minimal use of internet data transfer rate
  • Very low consumption of your computer resources
  • The chance to increase your income, on average, up to 70%

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How can I install the Nano plugin?

You can find detailed information on how to install the Nano plugin here.

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I can’t see my video feed. What can be the problem?

First of all, check if your webcam is connected and if your camera is installed correctly. Also make sure you have the latest Flash player version installed on your computer. If you can’t get the video to work by yourself, please contact our support team for further assistance at

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I can see my video feed but the audio is not working. Why?

You need either a separate microphone or an integrated microphone to provide audio feed. Most of modern webcams and laptops have integrated microphones, but if yours doesn’t, you can buy a microphone for a few dollars and then just plug it in the microphone connector of your computer’s audio device. If you have everything installed correctly and still can’t get your audio feed to work, please contact our support team at

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What if I have slow camera feed or bandwidth problems?

If you notice that your video feed is slow, please take the following steps:

  • Make sure all the other applications using your bandwidth (like Skype, YouTube, etc.) are turned off;
  • Download and install the Nano plugin, if you still haven’t;
  • Test your internet speed at and if your download speed is less than 2Mb/s and/or upload speed is less than 1Mb/s, consider contacting your ISP for available upgrade to your internet connection;
  • Connect to a wired internet connection instead of wireless if such option is available;
  • Download and install the latest Adobe Flash Player, if you still haven’t;
  • Uninstall any unnecessary browsers add-ons and toolbars;
  • Restart your computer.

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What should I do if I have any questions that were not answered in this FAQ?

In case of any issues or questions please contact our support team at

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How can I increase my earnings?

Guide to become the best model online


There have been recent changes to appearance requirements for models. As usually happens with changes, there are some that may appear to be minor when taken on the surface. However, the cumulative effect of these changes when taken in sum can add increased profitability and exposure to you as a model.

When you are communicating as a model, communication itself can come in many different forms. However the most important always has been and always will be audio. Everyone, no matter who they are, appreciate audible communication. It is that personal touch that makes the experience more realistic and valuable for the members.

Camera Image Quality

When addressing the camera be sure to remain engaged and not distracted. Looking away from the camera can cause you to appear disengaged. This disengagement comes across to the members as a poor experience and we want to avoid that at all costs.

Also, the value of a positive and energetic attitude cannot be overstated. The experience for our members will increase dramatically if the performers maintain a level of energy throughout. The availability and occurrences of private sessions increase almost in direct correlation for those performers who maintain a certain level of excitement and engagement with the members. Never forget that smiling is key!

Capturing crisp images in the proper format (aspect and lighting) is essential. The use of proper equipment is key here as well. There are a couple of ways to do this, please refer to the Model Account or our Support team for setting recommendations available to performers.

Camera Image Quality

The benefits that come with using high definition cameras are almost too many to list. Members will be more involved in the moment if the camera and image quality they are experiencing are both HD. This quality equipment will pay dividends to you as well by having more repeat sessions. HD camera usage is a surefire way to drive more traffic to you, as the experience for the end user is significantly increased.

Downloading Nano Plugin will increase the streaming performance as well. There can also be additional downloads available in the Model Account, which should be checked out and investigated regularly.


Getting dressed for the part is also critical. Top-level performers work to create the type of atmosphere for the members that they are actively seeking. Give them what they want and engage your members. Give them the environment they want and enjoy!


When on camera or video the very first thing that anyone will notice is the color of the clothing you are wearing. It is part of the environment and setting.

Clothes for Ladies

Remember, that if you wear a proper color you can achieve multiple ‘looks and feels’. As an example darker tones and clothes can be slimming. Horizontal stripes and clothing are also very good on camera (despite what you may have heard)!

Clothes for Ladies

You are given the freedom to express your style – please use it! Create and be yourself, members will appreciate the realistic nature as it comes through.

Clothes for Gentlemen

Men must remember that black looks like a shadow and can remove the energy and life from you via the camera. This is even more true when you have dark toned skin already.

Clothes for Gentlemen

Men, the same as women, should maintain a personal touch and be creative in their clothing. They must also strive to create unique environment for the members.


Camera work tends to mute the appearance of make-up. As a result, it is recommended to use darker and prominent shades. The added benefit of this is that dark shades can also hide flaws that the camera might otherwise pickup.

Models regularly use facial touchups and effects to maintain appearance goals. Body and tone, when highlighted by proper make-up usage, can achieve all sorts of fantastic results. You can be anything you want to be - thinner, more toned, or muscular, to appear more sun-kissed, and ultimately, more confident. There is no difference here. Again, be creative. Performers most strive to use everything at their disposal to achieve the desired outcome. This goes for the eyes, lips and anything else on your face!

Make-up one

As a general reminder everything is seen by the camera. Although they get less attention than the face, you should also pay close attention to nail. Regular care and maintenance of your nails is not only a healthy routine to get into, it will also ensure you have a better camera appearance. Nail care can be simple and doesn’t have to be expensive.

Make-up two

Your pose (and the ability to maintain as well as change it) is essential to a successful experience for the member. Body language is used to express a variety of emotions. Power, status, and confidence are nonverbally displayed through the use of height and space in the shot. Remember this when setting your camera and environment.

Finally, remember that when on camera, adjusting your posture as you move around will create different emotions and impressions for the member.


Hair styles cannot be overstated. The necessity to maintain attractive and intriguing hair styles must always be a part of your maintenance preparation efforts.

Hair for Girls

Maintain a hairstyle that you can and should use to accentuate your clothes and other features. Be creative!

Hair for Girls image one

Do your styling the way you feel comfortable. Be seductive and be yourself!

Hair for Girls image two

The simpler your style the easier it may be to make a connection as a real person with the members. Be yourself as at all times and let your beauty shine through.

Hair for Girls image three

Don’t be afraid to accessorize and add to your outfits. This creates a more enticing atmosphere for our members.

Hair for Boys

It is also vitally important for men to make a good impression with their hair as well. Make sure your style is clean and presentable.

Hair for Boys

There are many great tips for successful background usage. It all starts at the beginning however. The fastest, easiest way to get a dramatic background is to keep it simple. Setup is key. Members will notice when backgrounds aren’t proper or don’t fit the model’s style. Don’t overcomplicate backgrounds; you will regret it later on!

Finally with background remember that a model’s skin tone, hair color, clothing, eye color, etc. will play a factor in choosing the right backdrop color.


The more you decorate the background the more enticing it will be. Use different accessories for your background to be more appealing to our members.

Camera Angle

Don’t just vary your background – remember that you can also utilize different camera angles and positions as well. For example instead of shooting everything from eye level and with the camera horizontal, try shooting with it pointing higher or lower. Crouch down, place the camera above your head, adjust the background and positioning in the room, etc.

Camera Angle

If your camera has a swiveling screen you can use that to monitor the video feed even while the camera is in unusual positions. Don’t be afraid to utilize a remote control. It can be an incredibly useful tool to start and stop shooting when your camera is out of reach.


Do not make the mistake of thinking, however, that cameras are everything. The basics must also be taken into account. Clean and maintain your lenses and accessories. These can make or break your show!


You should also shoot from different positions around the room beforehand to achieve the right lighting conditions. Don’t just shoot from directly in front or from the side – be sure to experiment and try different things.

Lighting image one

After audio, great lighting is the most important way to make videos stand out. Lighting is going to occur regardless of prep; it is just a matter of whether it will be good or bad. But it won’t look anywhere near as good as if you take the time to light it right.

Lighting image two

When using webcams be sure to avoid shooting in rooms that are much too bright for the environment. Too much lighting can wash out the model. Strong lighting can be tricky to manage so be sure to pay close attention to the set up and delivery of your lighting source. Using different lighting can also aid in casting fewer shadows.

Optimal lighting examples

To put it most simply, everything in shooting is all about lighting! The quickest and most effective way to overcome lighting issues is to prepare properly. Spend the time investing in testing and running different scenarios in the room/environment. This is time well spent.

Below are a few examples for you to consider:

Optimal lighting examples image one

Notice the differences in brightness and color – these are essential.

Optimal lighting examples image two

Lighting and bulbs must be used in conjunction with one another. You cannot get one right and the other wrong – be sure to test.

The only way to take your videos to the next level and make them a top notch experience for the member is to spend the time learning how to light properly. As a model you have a responsibility to the member to learn and get better at your craft.

Experiment and find the proper mood for your room. The more you experiment the more you will improve and get better for your members.

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